Who's Who
This page introduces some of the people that you may need to get in touch with at our Head Quarters. If you are unable to find the person or the department that you are looking for then please send a general enquiry to tellermate.info@tellermate.com or call us on +44 (0)1633 270 000.
Press Office, Marketing & Communications
Please direct all marketing or press enquiries to:
Email: tellermate.pr@tellermate.com
Phone (Europe): +44 (0)1633 637 292
Phone (USA): +1 770-220-6928
Please direct all website enquiries to: web.support@tellermate.com
Senior Management Team
Group Managing Director
Paul Rendell
Paul joined Tellermate in January 2006 as Group Finance Director and in April 2006 went on to become Group Managing Director. Paul's background is a Chartered Accountant and he has worked in manufacturing for a number of years, having held senior finance and general management positions in a number of multi-national groups.
Group Financial Director
Gareth Davies
Gareth joined Tellermate in June 2006 as Group Financial Controller. Prior to joining Tellermate Gareth was Planning and Reporting Account at Fresenius Medical Care (UK), as a management accountant and project manager and as an auditor for Bentley Jennison.
Group Engineering and Operations Director
John Pilkington
John joined Tellermate in September 1999 as Operations Manager and has since moved on to the post of General Manager of Engineering and Operations. A Chartered Engineer, prior to joining Tellermate, John served for 26 years in the RAF in a variety of specialist and senior management roles.
Group Sales Director
Dave Lunn
Dave joined Tellermate as the Group Sales Director in May 2009. With experience running businesses such as Cooper Security Ltd, and GE Security, Dave brings a wealth of knowledge and customer focused expertise to the Tellermate Group.
Sales Teams
Our Business Development Managers are based within their sales regions and handle all of our key accounts:
UK
Ian Booth - Business Development Manager
Michela Suller - Direct sales
Our UK office based sales and sales support teams handle telephone sales enquiries and other day to day queries. If you have already placed an order and wish to track its progress then please contact our Order Processing team on order.processing@tellermate.com.
Phone: 08707 877 087
Email: sales.uk@tellermate.com
USA
Liz Jaillet - Marketing & Sales Support
sales.us@tellermate.com
France
Julien Noel - Responsable Grand Comptes
Kais Hammami - Regional Manager, Western Europe
sales.fr@tellermate.com
Germany
Jens Wubbolts - Geschäftsleiter
sales.de@tellermate.com
Spain
Kais Hammami - Regional Manager, Western Europe
sales.es@tellermate.com
Customer Support Teams
Our Customer Service Teams are all fully trained technical support operators and can also help with most general customer queries. Our CST operators are all fluent English speakers but we also have operators who are fluent in Spanish, German and French. You can reach our customer support staff by calling through to the reception or via any of the regional helpline numbers:
UK Customer Services
Phone: 08707 877 080
Email: cst.uk@tellermate.com
USA Customer Services
Phone: 1-800-TELMATE
Email: cst.us@tellermate.com
France Customer Services
Phone: 0899 70 10 72
Email: cst.fr@tellermate.com
Germany Customer Services
Phone: 01805-835537
Email: cst.de@tellermate.com
Spain Customer Services
Phone: 900 505 899
Email: cst.es@tellermate.com
Finance
Tellermate have two finance teams, one in the UK which is responsible for all of the European divisions and the other in the USA. These teams look after purchase ledger, credit control, all tax matters and management and intercompany accounting. To get in touch with the accounts teams please use the following email addresses:
Tellermate UK: finance.eu@tellermate.com
Tellermate US: finance.us@tellermate.com